(1) What information do we collect?
To provide the site and the services, it is necessary for us to hold and process certain personal information. Our primary goal in collecting personal data is to provide you with a high quality site. We may collect, store and use the following kinds of personal information:
(a) information provided for your user profile, public profile, registration details and any events you upload to the site such as demographic information.
(b) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation).
(c) information relating to member dues
(d) any other information that you choose to send to us.
(2) Cookies and site analytics
(3) Using your personal information
Personal information submitted to us via this website will be used to:
(a) administer the site;
(b) improve your browsing experience by personalizing the site and to inform future developments of the site;
(c) enable your use of the services available on the site, including published member and trainer listings and events listings;
(d) administer and collect member dues and keep records of payment and non-payment;
(f) send you general (non-marketing) communications about the business of The Rescue House;
(i) deal with enquiries and complaints made by or about you relating to the website.
Where you submit personal information for publication on the site, we will publish and otherwise use that information in accordance with the permission you grant to us. The information you would like to be published is controlled through the privacy settings of the ‘My information’ page.
[A statement about information sharing with our payment provider will be placed here when the site starts to take payments]
(4) Controlling, updating, accessing and changing your personal information (including email notifications)
All your personal details are accessible to you and may be changed by you by logging in to the site and navigating to ‘My details’. You may elect to provide a minimum data set by only filling in fields marked with a red asterisk. The ‘My details’ page also allows you to specify email notifications from The Rescue House.
We may also disclose personal information if we believe that doing so is necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of The Rescue House, its users or the public as required or permitted by law.
(6) International data transfers
Information which you provide may be transferred to countries that do not have data protection laws equivalent to those in force in your own country.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. In using the site, you expressly agree to such transfers of personal information.
(7) Security of your personal information
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure servers. All financial transactions you make with us will be encrypted using SSL technology.
Data transmission over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet. The Rescue House protects the confidentiality of information members send and receive by using a system of password protection for the website and a data storage solution with built-in security features. However, members are reminded of guidance from their own professional bodies about sending client/patient identifiable data across the Internet. You should not post such information in the eForum area.
You are responsible for keeping your password and user details confidential.
(8 ) Policy amendments
(9) Third party websites
The site contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.